Getting started with Bale Kami

From first enquiry to your first wave

A simple five-step path that takes you from booking a session to standing on a board with confidence. No hidden extras, just clear guidance at every stage.

  1. 1

    Tell us your level

    Share whether you've never touched a board or you're working on catching green waves. This shapes your group and instructor match.

  2. 2

    Pick your session

    Choose from private coaching, a small-group lesson, a junior holiday clinic, or a women-only morning. Each has a set duration and group size.

  3. 3

    Check the tide plan

    We confirm your slot based on local swell and tide times. You'll receive a short brief on the beach conditions for that day.

  4. 4

    Gear up on site

    Soft-top board, rash guard, and reef-safe sunscreen are ready when you arrive. We fit everything to your height and weight.

  5. 5

    Paddle out and learn

    Your instructor runs a short safety talk on the sand, then you move into the water. Expect hands-on feedback from the first wave.

Not sure which session fits? Read how our coaching works in practice before you book.

See the coaching flow

Support & Help Desk

Talk to a Real Person About Your Surf Plans

Whether you need to reschedule a lesson, ask about board repair turnaround, or want advice on which soft-top suits your height, our coastal team is available during shop hours. We keep response times short because most questions are about tides, gear, and lesson availability — things that change daily.

For anything urgent on the morning of your session, call the kiosk directly. For lesson bookings, camp registrations, or equipment questions, email works best and we reply within one business day.

Email Support

Lesson bookings, camp registrations, group inquiries, and general questions about our programs.

Response time: within 1 business day

info@balekami.com

Kiosk Phone Line

Same-day lesson spots, tide check, board repair status, or rental extensions while you are on the beach.

Available daily from 6:30 AM to 5:00 PM

0476394201

In-Person at the Shop

Drop by for a board check, rash guard fitting, or to chat about which lesson level fits your experience.

66139 Watson Plaza
Fourietown, NC 0054

Need quick answers about lesson levels, what to bring, or cancellation rules?

Browse common questions
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